Usually you will find that the manufacturers of certain appliances will go out of their way to ensure that customers are able to judiciously replace worn parts, or even broken parts, on their appliances and there by lengthen the life span of the appliance.
Bunn coffee makers also subscribes to this philosophy – to a degree. There is a significant range of Bunn coffee maker parts that can be found online which will help in the servicing of a wide range of Bunn o Matic coffee makers.
However, in certain area there are parts that are not available directly to the public.
Love coffee? Here is some more "free stuff"! Learn more with this ebook (is free!)
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Learn about these methods and more (such as coffee cupping) in our free coffee classes.
A collection of the various Drip Coffee Methods
This has caused some irritation amongst customers wanting a Bunn coffee maker part which will enable them to repair their Bunn home coffee maker.
Why is Bunn reluctant to make certain parts available? The answer is that those parts that are not made available to the public are usually those that would compromise the safety of the appliance and endanger the well being of the appliance owner if the Bunn coffee maker part was fitted by a non-professional.
Remember; we are not talking about replacing a Bunn coffee pot. The parts that are not available directly to the public are those which are integral to the safety of the appliance and the safety of the appliance’s user.
Is it therefore unreasonable for Bunn not to make these parts available to the general public?
In the light of the nature of these Bunn coffee maker parts I would think not. It would be far more unbecoming and dangerous for a coffee maker manufacturer to permit its clients and customers to endanger themselves.
It would also open the company to litigation action. Some parts will eventually wear from regular use. If a Bunn coffee maker pot begins to show signs of wear after being used consistently for five years, then that is to be expected.
No household appliance can be designed to last forever in the face of regular use. Some parts and components are subject to wear and tear and will, in time, need to be replaced.
It is not a sign of poor quality materials or of inferior workmanship when components such as these need to be replaced after a number of years.
To deem it so is unreasonable. Every appliance which is looked after properly will last for quite some time. No appliance, however, will last forever no matter how hard you try. That is the nature of things.
OCM (OnCoffeeMakers.com) was started in 2007 with the first webpage about coffee machines. And for a number of years, we focused on helping people find their desired coffee machine (we still are helping folks with that! So, if you are looking for coffee machines for office or restaurants - check out the link).
In 2010, we started getting enquiries on restaurant marketing and we start to help food and beverage brands with their marketing. Below are campaigns and events that we have done over the years:
OCM's campaigns: F&B Marketing Ideas by OCM
OCM's Events: F&B Industry events by or with OCM
Check out this restaurant marketing guide to learn more about the many campaigns and companies we have worked with.
Since then, we have also created many marketing workshops and classes for the F&B industry. Many of these modules are still running in tertiary institutions such as Temasek Polytechnic Skillsfuture Academy and also ITE College East COC classes, below are some snippets of our lectures and workshops:
OCM’s F&B workshops: Food and Beverage Marketing Lectures | Workshops - click to watch classes on customer journey map, JTBD and more.
So, if you are looking for industry practitioners to help you scale your coffee or F&B businesses, do drop us a message or book an appointment. Do also check out our various social media platforms on regular F&B and coffee market updates:
For regular coffee (F&B) related videos: OCM Youtube
For Daily Coffee Inspiration (fun coffee content): OCM IG
For insights into the coffee (F&B) industry: OCM LinkedIN
PS: For the coffee lovers, we continue to share coffee articles (and videos) and have also started a free coffee class section (with free online coffee training supported by coffee partners).
Learn more about the event on The Power of Market Research organised by Alumni of Adelaide University.
**Gain insights into Singapore Industry with a free F&B industry report valued at $495.
See you on 24 August 1630 hr. (Sign up below)
Free tickets code: adelaide0823
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